As we move into level 3 of lockdown, which allows food to be collected and not just delivered, we take a look at some of the takeaway menus and models that restaurants have put in place. It’s clear, though, that those who are able to operate are doing so to keep their teams together, stay top of mind for diners and cover costs – profit is on the backburner for now. Many restaurants are also offering some really interesting innovations, riffing off their sit-in menus to create a new offering for dining at home. In this series of articles we’re going to be exploring the different takeout options, and chat to restaurant operators and chefs to find out how they’ve adapted. First up, Steenberg @ Home
Steenberg @ Home | Chef Kerry Kilpin
Safety: Temperature checks are performed twice a day on all staff and face masks are worn throughout shifts. All surfaces are cleaned and sanities at a more frequent rate than usual, and staff sanitise regularly for hygiene purposes. No warm food is being delivered. All the meals are either uncooked or semi-cooked and refrigerated, delivered cold with ice packs.
Why did you decide to open up for takeaways? To keep Steenberg alive in people’s hearts and to cover the costs which can only be covered through trading.
How are you handling operations? We are a team of 22 staff (Front of House and Back of House) working in shifts, with no more than 14 staff members per shift and we trade Monday to Friday from 8:00 till 17:00. Deliveries take place between 14:00 and 18:00. We’ve created an online ordering system using Google Forms and payment is done via our reservations app, Dineplan. Customers will receive a Dineplan link for a secure online payment option. Delivery fees range from R40 to R70 and depend on the area – suburbs that are further away from the restaurant, like the Atlantic Seaboard and CBD, only receive deliveries on Wednesdays.
What’s on the menu? Our takeaway menu consists of 13 items and there are two options, “Heat, Plate and Serve” and a “Semi Prepared Dinner”. We’re offering the same restaurant food experience in the comfort of your home. We have carefully selected dishes that are simple to heat up and finish cooking at home without compromising the quality of the meal. We also offer deli items, quiches and grocery boxes.
What sort of packaging have you used? Generally, we always opt for biodegradable packaging. However, this has become increasingly difficult to source and continue with due to tight margins and running costs. Currently we’re using a mix of foil, plastic and biodegradable packaging – it depends largely on what we are able to source and afford.
Steenberg @ Home Menu
Here are a few example dishes from the menu:
- Heat Plate and Serve (serves 1): Beef Tataki – seared beef, truffled corn, shimeji mushrooms, wild rocket, chilli mayo (R120)
- Semi-prepared dinner (serves 2 and you’ll need to cook): Sirloin and Pepper Jus – 250g sirloin steak, hasselback potatoes, brandy and pepper jus (R335)
- Breakfast Box 2 (serves 2): 4 eggs, 2 pork sausages, bacon, mushrooms, tomato relish, 2 English muffins, 2 honey brioche (R250)