A video that was made on The Table Bay Hotel’s Covid-19 protocols, produced by Cape Town documentary studio Good Work Pictures, has picked up two awards at the International Tourism Film Festival Africa (ITFFA). The film won a Gold Award in the Accommodation category in the Tourism Promotion section, and a Silver Award in Accommodation in the Tourism Services Sector.

“With 865 entries from 97 countries, of which a quarter were African, competition was fierce. As Covid-19 caused numerous logistical challenges, it made sense to combine the Afro-centric version of our event with the International one this year,” said Caroline Ungersbock, co-founder and director of the ITFFA.

“We have missed many of our regular guests at Cape Town’s best address during the pandemic, and once lockdown eased and allowed us to re-open, we put many measures in place to welcome them back in safety,” said The Table Bay General Manager Joanne Selby. “Our extensive health and safety protocols allow guests to relax in comfort, so that when we have to say goodbye, we know our guests are going back to their families relaxed and healthy.”

The video explains the hotel’s Covid-19 protocols which protect guests and provide them with peace of mind during their stay. These include staff wearing personal protective equipment, porters wiping luggage with a sterilising spray, temperature checks and a no-touch sanitiser station as they are welcomed onto the property. Elevators have limited capacities and rooms are serviced with linen that has been disinfected and individually wrapped. Rooms are sanitised with an electro-static unit before new guests arrive. A special touch is a cleaning service for guests’ personal face masks.

“Our renowned high tea is now an individually presented experience, in an appropriately distanced seating area overlooking the ocean and working harbour beyond our windows,” Selby said.  All cutlery at the hotel’s restaurants and for in-room dining is sterilised, while no-touch menus can be accessed using QR codes on mobile phones.

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